ACT Fibernet — refund of amount

Sami Siddiqui

from Muluppilagadu, Kerala

Address:	10th A cross kanaka nagar RT nagar, 560032
Website:	www.actcorp.in

On 25th of nov i paid act a sum of rs 3750 for 3 months internet plan …. And the act guy came home for installation and went without installing and on 4th of dec the guy came and he too went without installing the wifi router and same happned on 6th dec.
Later the act guy said they will refund the amount as there are no servers in my area in bangalore and they are delaying the process and making me wait for such a long time to refund my money

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customer support has been notified about the posted complaint.

Dec 09, 2019

Updated by Sami Siddiqui receipt of Rs:3750 via Online towards ACT Fibernet A/cNo[protected]
ACT Fibernet Ticket no:SR[protected] has been registered
refund request is registered with Ref SR[protected] of 3 dec and today is 9th and they said within 48 days they will resolve but till today ie 9th dec I am still waiting

Verified Support

Dec 09, 2019

ACT Fibernet Customer Care's response Hi Sami Siddiqui,

Sorry for an unpleasant experience. we will check the issue and get back to you with a resolution.Please share your contact number and city name

Dec 11, 2019

Updated by Sami Siddiqui [protected]/[protected] sami siddiqui

Dec 13, 2019

Updated by Sami Siddiqui Bangalore

Dec 19, 2019

Updated by Sami Siddiqui still waiting for yoour response

Dec 29, 2019

Updated by Sami Siddiqui still waiting its 29 of dec ….from 27th nov waiting for your response act fibernet