ACT Fibernet — Rental not paid for networking equipment

Address:Venkat Reddy Nagar, Ramanthapur, Hyderabad-500013, Telangana

Dear Sir,

Date of Incident: 16.09.2021 (19:35)

Subject: ACT Fibernet not paid RENTAL Charges for Networking Equipment

ACT Fibernet Contact Number: [protected]

We have provided space and power supply to ACT Fibernet Networking Equipment, and as we mutually agreed that ACT Fibernet will pay rental amount of 2400/- on yearly basis and later ACT Fibernet person requested us to send related document to get paid into our bank account, and we shared all requested documents (Photo, Blank cheque for Bank Account) to Act Fibernet concern person for rental payment.

When we ask for rental fee he is not responding to our call and later he shift his Networking Equipment to other location to my neighbours’ house without prior permission/intimation he jumped into my house gate and uninstall all networking equipment battery without our prior information and notice. (Since our house tenants are not available it is locked since December-2020)

We received electricity billed amount of 892/- from last three months amount and there was no tenants in the house since 9 months.

Another bill amount of 867/- Rs. (Also there from February to May-2021)
ACT Fibernet consumed Electricity from our location and did not pay rental fee and not cleared Electricity bills.

They cheated us without paying rental fee and Electricity bill and not communicating when we call the person who approaches us.
Instead we spoke to the ACT Fibernet service technicians to do the needful for payment they rudely behave and said we don't know the person you contact that person for payment we are not responsible.

Request to kindly look into the issue seriously and do the needful.

Abdul Kaleem
+6 photos
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ACT Fibernet customer support has been notified about the posted complaint.
Verified Support
Sep 17, 2021
ACT Fibernet Customer Care's response
Hi, We regret the inconvenience caused. Please share your account number for us to assist you further.
Sep 18, 2021
Updated by abdulkalim123
I already shared with you representative call him and get update.

His number: +91 [protected]

My number: [protected]

My bank account details:
Abdul Kaleem
Bank Name: HDFC Bank Ltd
Account No.: [protected]
IFSC Code: HDFC0004262
Branch Name: Bagh Amberpet / Ramanthapur, Hyderabad, Telangana, INDIA

Make payment of 2500/- to my account I will withdraw the case.
Sep 23, 2021
Updated by abdulkalim123
No response yet??
Sep 25, 2021
Updated by abdulkalim123
Still waiting
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