ACT Fibernet — i paid my 6 month's bill in advance of rupees 2665 on 30. Sep.2020, and waiting since for internet

Address:

plot no 46, hanuman Nagar, kapra, Hyderabad.

My user id is.[protected], i paid my 6 month's bill in advance of rupees 2665 on 30. Sep.2020, and waiting since for internet, have registered multiple complaints regarding this through customer support

Ticket ids. Ticket no:sr[protected] on 30 aug 2020 again on

Sr[protected] on 2 sep 2020 again on
Ticket no:sr[protected] on 5 sep 2020 again on

After this they raised for disconnection on 10 sep 2020 with ref nosr[protected],

Finally initiated refund on 16 sep 2020 with ref sr[protected].

After making me wait of 16 days to provide internet even after payment, i have all necessary proofs,
Kindly take necessary action.