I am facing a Internet connectivity issue one full day every week. Until I call the customer care and update about it they don’t start the work.
The customer service team has standard phrases that they repeat all the time.
I pay around 800 every month to get proper service. And need a better service provider.
Was this information helpful?
No (0)
Yes (1)
Sep 16, 2021
Complaint marked as Resolved
ACT Fibernet customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2021
ACT Fibernet Customer Care's response Hi, We regret the unpleasant experience. We will check the issue and get back to you with a resolution. Please share your account number.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment