Adani Electricity — Temporary line provided to me by adani was tampered with and fire lit close to it on[protected]

Address:mumai, india

On 22 April i have made the below complaint to Adani Electricity but nothing has been done about it till date and on the contrary Mr.Michael and his wife Manjula pereira has made a police complaint on me at Gorai police station about the cable wire.

Dear Sir,

I have exchanged several emails with the adani customer care team on my load fluctuation problems and so as as a temporary relief i was provided a 25 mm cable from the mini pillar near OM wadi.

However on 21st April 2020 during the lockdown period Mr.Michael Anthony Pereira and his wife Ms Manjula Pereira who taking advantage of the lock down had cut off all their trees and and burnt the roots down. They lit a fire just where the reliance cable was laid safely your staff along the border of the road, when i saw this i went and stood there expressing the danger as the cable could catch fire as it was a huge fire and so he asked his staff to put out the fire.
Mr.Michael Pereira removed the cable and put it outside on the common road and the same is unsafe for all o[censored]s now and a threat and danger to many lives.

Request you to kindly take the necessary safety measures required to safeguard the cable and also necessary STRICT action against Mr Michael pereira and Ms.Manjula pereira for doing illegal and neglant action during the lock down period thus causing threat and mental stress endangering many lives.

Account numbers that will be affected are :
1.[protected] Commercial -Singel phase
2.[protected] commercial - Three phase
3.[protected] Residentail single phase

Awaiting your kind reply and necessary action

savina Pereira
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Adani Electricity customer support has been notified about the posted complaint.
Aug 06, 2020
Updated by savina Dean Pereira
Dear Consumer complaint Team,

I am constantly following up with Adani on email since April 2020 but noting has happened in the last 3 months. how can you help me please as now Mr. Michale and his wife Manjula are threatening me with police complaints to cut the electric line.
Aug 10, 2020
Updated by savina Dean Pereira
Dear Consumer complaint Team,

If a huge fire of 3 to4 feet high is lit next to a 25 mm connected cable line by an Individual what should be the action taken by Adani on the individual who has lit the fire ? should they let him go free for such a negligent and inhuman act during the lOCKDOWN ? which would have deprived me of my Basic necessity of electricity ?that too during such a critical time in April 2020. Please see image attached

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