Adani Gas — Activation of new png domestic connection

Respected Sir,
With due respect, I want to file my grievance of making false promises by your customer care department.
I was informed that my png gas connection would be resumed by 5th July. However still nothing has been done.
I am 74 years old and my wife 67 years old are suffering a lot from last 2 months just because we have no gas connection. We are not able to take our age restricted diet due to this. As a result our health is also suffering a lot day by day.You can understand health related issues due to age.
Our gas stove has also the knobs required for png as we were using png from the last 10 years. And due to this we can't even shift to LPG option.

Please try to be in our shoes and provide us with png connection asap.

Thank you
Shanti Verma