[Resolved]  Adani Gas — Gas connection not activated from August 25, 2021

Address:

G-54 Galaxy Tower Nr. The Grand Bhagwati Hotel Bodakdev AHMEDABAD -380054

Dear Sir / Madam,

This is to your kind notice, I am informing that I have applied for Adani Gas connection on 25th August 2021 for my residence - Applewood "Sorrel Tower" M-405. I have been informed that max. 15 days my gas connection is going to be activated (9th Sept 2021). During submission of application form I have told to the executive that please do it by 10 days i.e., Sept 06, 2021. My application no. is [protected].

Yesterday (Sept 10, 2021) I have called the customer care executive Mr. Nirav booked my complain no. R[protected]. He has informed that on 31st August 2021, Engineer/technician came, but I wasn't received any calls from the technician/engineer. They have informed that on 31st August 2021, Engineer neither called me and informed my house was locked. Infact my house is open. He also assured me that technician will come today (Sept 11, 2021)at 12' o clock to activate gas connection, but no one has come.

I came to Adani Gas Office today afternoon located Near Asia English School, Opp. Drive-in-Cinema. Staff employee is not co-operating and told me that your gas connection will activate as per our convenience. If you want to complain to anyone, you are free to complain. I am feeling insulted.

Request your support to take necessary actions against the staff working in Adani Gas office Opp. Drive-in-Cinema. My humble to inform the Adani Gas team to activate my Adani Gas connection.

With Best Regards,

Niket Chopra
+91-[protected]