Adani Gas — payments

Address:	1169 sector 16, Faridabad, Haryana, 121002
Website:	www.adanigas.com

Dear sir,
Last year 2 persons from adani gas ltd. Visited my place for the collection of due bill rs 8500 approx.
I have issued a cheque same day and given to them but after a month i got a call from the adani gas that your bill is still pending and you have to pay with all the late charges. When i checked with the concern person in their faridabad branch office. I got to know that they have misplaced my cheque and that amount is still pending.
Then i was keep requesting them to at least remove the late fee charges because that happened because of your company and that was not a customer fault. But they are not even listening to my words, now my bill is reached rs 13, 325 along with the late fee and i received the legal notice from the company lawyer saying if not paid within few days will take action against you. After the long discussion with the company representative i have to pay the total due amount and i have raised another cheque of rs 13, 325 on 15/10/2019.
But today (1/nov/19) i got another call that my overall bill is pending and will disconnect your services if the due amount is not paid. Is this a joke or what?
I don't understand. I am a busy person and i don't get much time for all these hassle.
Please help or suggest what to do now because now i am not going to entertain these people anymore, if they have to disconnect my connection they can but i am not going to issue any other new cheque to them.
Request you to please consider this as a serious issue and suggest an appropriate way to handle this situation.
My customer id is:[protected]
Cheque no:[protected]

Thanks & regards,
Ravi kamal
[protected]