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[Resolved]  Adidas — AIN00042409 Money not refunded since 9th Oct 21 till date

Website:www.adidas.co.in

I placed an order with Adidas directly from there website with Order number AIN00042409 and the product reached back to there Warehouse after Quality approval on 9th October, Since then they arent issuing my REFUND of 7999 because there system is unable to capture my banking details and the best part is they dont have any solution to it. So if there internal system is not capturing the details does that mean they will not issue a refund??? I have 15 screenshots of filling there refund form which there customer care executives made me fill while on call with them and confirmed they are not capturing it. I have been chasing them for One and A Half month now but they are not issuing my money. I really dont know what to do. I have always been using Adidas but this time, i am sure this was my last purchase with them.
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Nov 22, 2021
Complaint marked as Resolved 
THE COMPLAINT IS STILL NOT RESOLVED!!!
Nov 22, 2021
Updated by Sammy30 I have still not have any solution from them, they have confirmed that they will come with up with a solution by 2Pm which i am assuming will not happen, because thats what they have been promising me since 9th OCtober. Until unless i dont receive my refund, i will make sure i keep updating this complaint area.
Nov 22, 2021
Updated by Sammy30 I would like to know on what basis Adidas is marking this complaint as resolved wherein the issue is still open and i have not received any refund as if now neither did i receive any update yet! WHY ARE YOU MARKING AS RESOLVED?????????? A branded company like you can do such an activity is inappropriate. If my issue is resolved i will myself remove this complaint.
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Comments

Same here, Brother. They are not issuing any refunds. Just dragging.
Reply
I was ordered a Adidas shoes on 28th Feb the ETA was on 8th March unfortunately the the product wasn't delivered to on the date..so i have raised request for cancellation of the order on 8th March but next while contacting they said that the cancellation not happened so again they escalating for the cancellation on 9th March since that day onwards I'm following the customer support over the mails and calls they not responding properly and not providing any update..the Adidas website also not accurate.
Kindly help me out on this.
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