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Adidas — Defected piece received

Placed a return for the defected piece received within the warranty period but they just passed time so that the warranty period gets over then rejected my return by saying that the customer is unavailable then...when I again contacted them...they said that the warranty period is over so new return request cannot be created.. highly disappointed by adidas
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Apr 25, 2022
Updated by Anu2210 My order no is AIN00411959 ...order placed on 16 Jan, 2022...created return on 13 April, 2022...please help me get my refund
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