Adidas — defective shoes supplied by siliguri city centre showroom

Address:	Jalpaiguri, West Bengal, 735101
Website:	www.adidas.com/in

Adidas — defective product sold to me


Dear sir/
I would like to inform you that i, nirmalya sarkar, purchased a pair of shoes (Rs. 12999/-) from your siliguri city centre showroom on 09/10/2017. Unfortunately, after a few days i found a defeats in it and immediately i informed it to the showroom on 16.12.2017. They notice the defeats and provide me settlement slip for further communication. For this reasons, they assured me that they will communicate with me. Thou i have communicate with the siliguri city centre showroom through telephone several times. Til the date they did not give any response.
I visited 3 times to the store and even talked to the area sales manager (Mr. Dinesh gurung) but they did not helped me at all, they are not ready to refund my money and every time i visit the store they say we will call u when we will have the stock and its been 3 weeks now.
Pls do let me know what can i do now?
You are, therefore, requested to consider the matter and provide me a new pair of shoes by changing old one and oblige. Your immediate action will be highly appreciated

Thanking you

Yours truly

Nirmalya sarkar
Mb. No. - [protected]