Adidas — Refund form

Hello. I have made an order from online store. I already returned the product and got an email from adidas team on 7th March 2022 but I have not received the form where I have to fill my bank account as I made a payment via COD. However I have received the tax credit note and I dont know where adidas will refund to since I have not yet received the form. Please solve this problem. I already try chat and call with the agents but the line were always buzy. Please help me.

Order: AIN00532203
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Never received the refund or the form...item has been returned so many days back
Shelza Bansal's reply, Mar 2, 2023
My order no isAIN02695922
Never received the refund or the form even though I returned the product few weeks back. My order number is AIN03105836.

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