Adidas — Refund of Rs 1250 Not processed

I placed an order form Adidas, worth Rs1250/- which was delivered to me on 7th June 2022. Due to an issue with size i immediately requested for refund with adidas. The order was picked up by courier partner on 16th june 2022 and on 23rd June 2022 I received a message saying the quality has been checked sucessfully and the refund will processed with 14 days. Today is July 10th 2022 and the refund is still not processed. The order was a Cash on Delivery Order and I have not been said to provide any kind of bank details.
Kindly assit in resolving the issue.

Order no.: AIN00848812
Tracking Id: [protected]
Name: Tenzin
Contact no.: [protected]
Contact email: [protected]@gmail.com
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