Adidas — Refund of the product I have returned

Order number:-AIN00997711
I placed order cash on delivery from adidas website but since it was a size larger therefore i returned it. I’ve got the mail that they have received the returned product but they have not informed me that how will i get the refund and there’s no option of adding bank account on it’s website and now when i am trying to contact the customer care of adidas they’re not picking up my phone and I’ve no idea how will i get my refund since they’ve not provided any method for the same and they’re not even picking up the calls and answering the mails that I’ve been sending to them...
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