[Resolved] Adidas — regarding shoes

muj727

from Mumbai, Maharashtra

Address:

Lucknow, Uttar Pradesh, 226001

Respected,
Just i would like to inform you regarding the bad quality of the shoe which i bought from one of your stores. (Saharaganj mall lko)

I bought a pair of shoes from a well-known brand adidas on 10th april... Now it has been almost around five months old shoes and is torn badly and i really got very surprised as it is a well known branded shoe and how can it become in this condition which i have spent 7000 rs on it.. But i had a very strong feeling that i will go back to the same store it will be exchanged.. So a few days back i went back to the same store in lucknow and showed the shoe but sale man completely refused even he was not interested to discuss on it for exchange, at last, he told me that i will try with company. I humbly request to exchange so he said you have to send the email directly and get the approval from the company then i could exchange..
So please kindly i am requesting you to exchange my shoes, please i need your approval for exchanging. I will be highly obliged.. Please open the attached file of pictures of shoes and receipt.

Thanking you and best regards,
Sharif hussain

+3 photos

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Oct 12, 2018

Complaint marked as Resolved

I REALLY GOT VERY SURPRISED BY YOUR NEGATIVE RESPONSE AS YOU ARE A VERY PRESTIGIOUS BRANDED COMPANY ALL OVER WORLD. I USED AROUND FOUR MONTH WHICH IS TORN WITH AROUND 04 MONTH BECAUSE OF BAD QUALITY AND MATERIAL, ANYWAY IF THEY WILL REFUSE FOR EXCHANGE THAN I WILL REQUEST ON MEDIA AND FACEBOOK NOT TO USE ADIDAS EVEN I WILL POST THE SHOE PICTURE, I AM VERY DISAPPOINT WITH ADIDAS, EVEN SAME STORE AT SAHARGANJ THEY REFUSE FOR REPAIR.. I SPENT 7000RS JUST LIKE THROW IN GARBAGE. ITS VERY BAD SERVICE ANYWAY I WILL NEVER EVER GO BACK AGAIN FOR ADIDAS AND ADVISE REST OF PEOPLE NOT TO BUY ANYMORE