Aditya Birla Group — not porting out number in spite of regular request

Address:

Bhopal, Madhya Pradesh, 462023

I user of idea with mobile no.[protected] inspite of regular complaint for port out, my request is getting cancelled. Three times it has been cancelled by idea just by giving the fake reason o[censored]ser cancellation as i just answered to their call and that is again and again falsely reported as user cancellation from their side. Just by attending a call from unknown number doesn't mean that i have cancelled my port request. Idea people call for interaction and a report is sent that user has cancelled the request which is just a
Fake report so that they can retain a customer. My question to them is why a customer will cancel his request if he is again and again applying for port out and this is the 4th time i have applied for port request. Even after my regular complaint only assurance is given from their side and no action is taken to resolve my issue. Instead idea people are just fooling me and wasting my time in all this from 28th aug 2018. Im suffering from a huge mental torture. Every time a unknown call comes im afraid that if this call is from idea they will cancel my request inspite of clearly mentioning that i don't want to continue with your network. From last few days my life is just busy in all this only and i'm into a stress which is affecting my health for which only and only idea network is responsible.

This is the fraudgery idea does with the customers. I received this in response of my compliant.

Dear customer, greetings for the day! This is with reference to your email regarding port out. We called on number [protected] on 8th september 2018; your concern has been discussed. As per confirmation received from our team you have not cleared outstanding rs. 76.24/- towards your account number[protected] [protected]; hence your port out request for your idea mobile number [protected] via service request number c[protected] has been rejected dated 08/sep/2018.

Inspite of asking again and again for all the dues and payments i was responded all the time that all your dues are clear and you have paid enough amount for porting out and still i get this kind of reply that i haven't cleared such a mere amount of rs. 76.24 /- and that too in some other year not even in 2018. Idea is just harassing me a lot with all this deceitful activities. This time again i have requested to port out and expect my problem will be resolved.

I have got all the mail records with me through which i have interacted with them.