Aditya Birla Health Insurance — list of reports for health checkup

Address:Ghaziabad, Uttar Pradesh, 201001

Hi,

I am Vinay Kumar from Ghaziabad city having mobile no - [protected].I have bought a health insurance policy for myself and applied for annual health check up as this facility was given by the company and I had to done my checkup near by that time due to feeling of some irregularities in my health.

Finally the appointment was scheduled to be done on the day of 26.05.2018 in a pathology lab located in my city Ghaziabad. All the samples were given properly and I was asked to share the medical report within 3 days through the company gateway portal.

It will be almost one month going to be passed but I have not received my reports and when I called to the customer care regarding this, they are telling me that there is some issue with their system due to which there is no data showing regarding my tests and appointment.

I was surprised and lodged a complaint for it on 13.06.2018 vide service request no - CAS-107952X8J9L9 and I was asked to getting the solution within 3 days. I was waiting and re-called them again after 6 days and still they are telling me that the status was same on their system and they can re-forwarding my request once again to their data team only and believe me that this is the first time in my life that I was regretting my decision to opt the Aditya Birla Health insurance.

It is 19.06.2018 and the team can only forward my request to their another department due to which there is no benefit seems to conduct a health checkup through the company's panel as you will never get your medical report on time so that you could start a better treatment for yourself or your near ones.

Worst experience ever !!!
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    Ghaziabad
    Uttar Pradesh
    India
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