[Resolved] Aditya Birla Memorial Hospital — improper handling of the patient | |||
On 27th of march, i informed the staff to increase the ac as it was really hot in there, it took them 4 hrs to do that. The main doctor never came as informed to us by the duty doctor that he will be coming soon. No medication was given to him for 2 days for his stomach ailment and they stopped his heart medicine. It was a mandatory medicine and i believe that was the reason for his demise.3 hrs before my fathers death, my cousin spoke to the main doctor and he ensured that everythings gonna be ok and the next day he will be discharged but infact he did not survive for 2 hrs. On 27th itself my father told the duty doctor that he can breathe properly and he does not need a ventilator. They forced the ventilator on him due to which my father was restless and they tied his both hands. When i asked about their actions, they told me they know what they are doing and threw me out of the icu. This kind of behaviour is not expected from a reputed hospital. When the patient needed more of attention and caring as promised, his hands were tied when he was very very scared. We followed the hospital protocol and left the place. My main concern over here is why the main doctor did not visit and why we were not informed about his actual issue. No medication provided, and what did the doctor see in the patient that he assured us that he will be discharged tomorrow whereas he passed away the same day. I would like to get a reply back from you as i deserve to know what went wrong. For you he was just a patient but for us we lost a family. For more info Patient name - selvanarayan ethiraj munuswamy Admmited on - 26/03/2018 Was this information helpful? | |||
May 27, 2018 Complaint marked as Resolved Aditya Birla Memorial Hospital customer support has been notified about the posted complaint. Verified Support Apr 26, 2018 Aditya Birla Memorial Hospital Customer Care's response Dear Sir, Greetings from ABMH ! Thanks for sharing your grievances; I am forwarding my opinion in regards to the concerns raised by you. This patient is a 65 –year-old with old history of myocardial infarction. He had a low heart pumping(40%). He came to the hospital with history of breathlessness & chest pain since 2-3 days. On examination, he was breathless at rest, fatigued & tired. Hence, he was advised admission in the Medical ICU. 1) This is centralized A/C hospital & there is no issue regards A/C functioning. He was very restless & that is the reason he might have felt uncomfortable. 2) During admission time too the patient & the family were informed that we would like to stabilize the patient & discharge him if he remains stable. 3) After admission, patients reports were done which suggested infection(WBC:18100).He also had abdominal pain for which antacids & antigas medicines were started. a. In the night, patient had an episode of ventricular tachycardia(non-sustained)(a potentially fatal heart rhythm abnormality). b. He was started on anti-arrhythmic medicines(amiodarone & lignocaine) c. Settled overnight with urine output of 900cc. 4) In the morning his BP was stable but still was breathless-hence not shifted to wards. a. In view of infection-antibiotics were also started. b. Sonography showed gall stones. c. I visited the patient at 11:00 AM on 27/02/2018 in the ICU. 5) By afternoon, he started feeling more breathless even on Non-invasive Ventilation-no improvement. a. I visited the patient at 5:00 PM on 27/02/2018 & discussed with the family. They were reluctant for mechanical ventilator but there was no other choice. 6) Holter was also put in the morning to monitor heart rhythm. 7) He kept on deteriorating & expired at 1.00AM 8) His Holter showed sustained incessant VT & VF & he succumbed to this dangerous cardiac arrhythmias. Conclusion: • He had a sick heart (weak heart pumping) • Old heart attack • Infection (sepsis) • Metabolic Acidosis • Gall stones • Incessant VT & VF (a potentially fatal heart rhythm abnormality) I think as a clinician we have tried our best but patient had significant comorbidities. Regards, For Dr Rajesh Badani Senior Consultant -Cardiology Grievance Cell Aditya Birla Memorial Hospital Chinchwad, Pune-411033 corporate.[protected]@adityabirla.com | |||
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Aditya Birla Hospital Marg, Chinchwad, Pune, Maharashtra, India - 411033
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