Advaith Motors — Exchanged car amount not yet settled till date

It's been close to 10 working days that I have exchanged my old car (i10 Sportz) with new car (120 Sportz) at Advaith Hyundai Belawadi Mysore.

My old car loan has not yet settled till date and expecting my to pay the Jan-2021 EMI for the old car which has been taken by Advathi Hyundai.

Altogether I have lost my Rs31000/- till date + Jan-2021 EMI of my old car.
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Advaith Motors customer support has been notified about the posted complaint.
Jan 07, 2021
Updated by Kiran M P
Hello team,

It's been close to 3 weeks and still my old car's loan is not settled. In fact these guys do not have basic ethics to follow up and keep me updated on the progress made. Now I ended up paying EMI for my old car (which was exchanged in the month of Dec-2020) as well as the new one.

This shows the heights of carelessness towards the customers from Advaith groups after sales and now it's our turn to follow and get the loan cleared.

Most frustrating thing is not even a single person is following up on this complaint. I believe entire Advaith groups don't care for their customers post sale.

Guys be very careful while transacting with Advaith groups, I am sure if you are not documenting each and everything then you will be made to repent for blinding trusting Advaith groups.
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Comments

Hello team,

There is sill no updates on the complaint registered! Very much disappointed with the Advaith Motors as they literally don't care about their customers post sales.

I think until I go for consumer court Advaith Motors will not care about this issue.

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