[Resolved]  Advaith Motors — unprofessional service team

Address:560017

I had given my car for service on 21.09.2017 at advaith hundai outer ring road after taking an appointment (The lady promised me that car will be delivered the same day). As i was busy, i had asked for pickup service. The driver ningaraju [protected] calls me at 8.30am to say that he is at marathalli but he reaches my residence at old airport road, murugeshpalya at 11 a. M.

The service engineer, raveendra serigar [protected], calls me at 12 to say that general service with some minor repairs to be done, but the vehicle will be given on the next day by 4pm. He calls me next day morning to say that lifter assy to be replaced. Total billing was rs.8018/-
By evening when i called him by 5pm my car was still not ready and the service engineer switched off his mobile. By 9 p. M. A new driver calls me to find my address. I received my car by 9.20 p. M. And to my surprise the car was making more noice and the car’s smoothenesss has reduced.in fact after service from advaith hundai outer ring road the car had become more rough. The next day when i called the service engineer, he was not attending my call, and i called the service center and complained – no response

Now on 09.10.2017 when i was driving at indiranagar the car stopped completely - called the service center and the lady poornima informed me to call latesh [protected] at indiranagar service center, this person helped me to move the car to the service center at indiranagar. His engineer checked the car and told me that there is an leakage in break oil, cross section and silencer have to be replaced and has given an estimate of rs.22000 for servicing. Within 15 days of servicing at advaith hundai outer ring road again i have to spend rs.22000 ……?

So friends please be away from advaith hundai outer ring road they seem to have unprofessional good for nothing service engineers

I recommend all hyundai owners to be away from advaith hundai outer ring road.
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Mar 8, 2020
Complaint marked as Resolved 
My issues not resolved
Advaith Motors customer support has been notified about the posted complaint.
Oct 18, 2017
Updated by Girish Kumar.V.N
Even after written complaints Advaith hundai outer ring road has not bothered to call and find out what the problem is...I don't think customer satisfaction is their motto
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    +91 80 2297 6101
    +91 80 2563 9053
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    Residency Road, # 32 ACR Towers, Bangalore, Bangalore North, Karnataka, India - 560025
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