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Aeon Connect Travels Complaints & Reviews

aeonconnect.com
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Updated: Mar 28, 2020
Complaints 28
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27
Bad 😕 It seems that Aeon Connect Travels has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Aeon Connect Travels reviews & complaints(28)

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S
Subose
Mar 28, 2020
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refund amount

Address: Bangalore, Karnataka

I was booked 21st march mrng 8.45.. Due to some mechanical error the ticket was cancelled on 20th march... Please refund my amount... I will attach my bank details... Icici bank dharmapuri branch... Ifsc code;icic0006057...ac no i attached to files... I was tried to connect customer service... But their don't reply me... Could you please resolve my problem... Thank you so much......
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S
sachitanand yadav Serolla
Jan 2, 2020
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my ticket refund

Address: Hyderabad, Telangana

Fwd: [## 658649 ##] Refund pending for cancelled Ticket, PNR: 419586. I didnot get refund for my ticket. I am waiting from last 9 months. Please refund.we booked tickets 3 and and our tickets cancelled and till now we did not get refund. Please look to the complaint and do help. We are not rich. We taken loan from othets and paid for tickets. Want to have darshan of lord ayyapa. That is the reason we booked. Please refund...
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R
[email protected]
from Mumbai, Maharashtra
Jul 12, 2019
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bus departed without picking passengers

Address: Zuzuvadi, Maruti Nagar, 1st Stage, BTM layout 1, Bengaluru, Karnataka, 560068., 560075

Date of incident :[protected]

Name of the travels : aeon connect travels

Bus number: ka01ae9649

Service number: bnglr - hyd01

Bus operator contact: [protected] (Vincent)

Source - destination: bangalore to kurnool.

The seat numbers booked are k2 and l4.

Unparliamentary language towards passengers by george ([protected]) when called for information...
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P
prema.K
from Coimbatore, Tamil Nadu
Apr 2, 2019
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bus missed and cancellation

Address: 638455

My bus booking id nu[protected]
Aeon connect bus from erode-bhavani - hosur my seat no g2 total paid inr1275
The bus came 6-7 hours late so i missed
My bus. I need refund
And i went in car i need my refund or i will take sevier action on it. I have booked in make my trip. The bus was break down in avinashi any of the bus drivers did attend the phone so i need the inr1275 refund
Please take as a complaintme...
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S
SanjeevKumar Srinivasan
from Coimbatore, Tamil Nadu
Feb 15, 2019
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driver

I need to file a complaint against your bus driver who was driving your bus with the registration no. Kl 07 ca 1379. We were in riding in our car with my family in the coimbatore to salem national highway. The driver mentioned above almost showed us the fear of death. He was doing rash driving with 100's of passengers behind him. Is this the way you people provide hospitality to the fellow human being?? We were almost dead unless my father...
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M
martin9008
from Chennai, Tamil Nadu
Nov 12, 2018
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service and payment refund

Address: Palakkad, Kerala
Website: www.aeonconnect.com

Pnr number/ ticket number: 368949.

Hi i have book a ticket from palakkad to cochin on 11/11/18, and had the departure from palakkad sree aryas stop was 16:30 and had also called the driver by 16:00. As per the driver the during that time the vehicle crossed only walayar and he confirmed vehicle will be at the boarding point by 16:30, by 16:35 when i again called the driver asking the status he said the vehicle crossed the boarding...
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S
Sathya Sudhakar
from Hyderabad, Telangana
Jun 5, 2018
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hopeless travel from palakkad to hyderabad

I travelled by aeon connect bus from palakkad to hyderabad, the ekm-hyd serivce on 4-6-2018. I had ignored orange and booked this bus seeing its high ratings on red bus. Little did i know the agonies that i would face. The scania bus was dirty with unwashed blankets provided to passengers. The ac vent would not stop and heavy blow of cold air all through the night. The driver would go according to his whims and fancies and stop the bus wherever...
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B
Balajis12
from Mumbai, Maharashtra
May 28, 2018
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poor behavior of the queue security man

Website: www.maduraimeenakshi.tnhrce.in

Last week, i went to meenakshi amman temple, madurai with my family and had good darshnam. When we about to come out from the temple, there is a way where the east tower is closed due to recent fire accident, one of my cousin tried to visit a god near to that way. For that instance, that security man near to that queue was shouted and used few bad words and showed some bad symptoms over him which is not at all good and especially inside the...
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S
Santhosh Kumar Sandy
from Dhone, Andhra Pradesh
Jan 23, 2018
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pick up not done

Address: Coimbatore, Tamil Nadu, 640137

Actually i have book the tickets from hyderabad to bangalore on 2301/2018 my pick up point is paradise near ahmed neetha travels at 2:25pm i came at 2:13pm they told the van went i call the customer care num which gave on the tickets they responded we don't know and for catching bus i spend 200 to go another place very worst behavior by coustomer care and the boarding point peoples i plan to file a case regards this issue my num [protected]...
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R
Ramnath Reddy A
from Kodungallur, Kerala
Dec 10, 2017
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no proper and responsible & ruthless behaviour from the staff

Address: Bangalore, Karnataka
Website: Www.Aeonconnect.com

Dear sir/madam,

The driver is behaving very rudely with me at kurnool way.

I requested to take my luggage at kurnool stop. He is very angry and not allowing me to take and left me at kurnool and going very rashley. Iam running to take bus later he stopped and got bus.
He is not giving his name also to rose complaint.
I need serious action against this kind of behaviour, running late against time....
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P
Prabha vino
from Bengaluru, Karnataka
Dec 10, 2017
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bus didnt call didnt puck me from pointand left me allalone in center of the road

Address: 560067

Dear mr. Manjunath,

Customer not required to tell lie in this regard. I have messages history and call history aswell. If required am ready to share those details.

This is not the first time am travelling. I am travelling for past 10 years. I have not received any message and call regarding my journey details for the first time and because of this i have missed my bus i missed my flight aswel in bangalore due...
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G
gvenkatesh085
from Bengaluru, Karnataka
Nov 15, 2017
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run the buses without safety and condition check

Address: Bangalore, Karnataka, 560103

We (5) have travelled bangalore to cochin through aeon travels semi sleeper scania bus (Total prize 6100 for 5 people) bus booked via redbus on 03-nov-2017. Allocated bus were not in proper condition without any preliminary checking and safety precautions had been allocated. Passenger could not sleep bus mainly backside full of noise (Glass break sound). Due to that noise got awake entire journey for that but luckily that cause helps me to...
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M
Manusha123
from Visakhapatnam, Andhra Pradesh
Oct 15, 2017
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change of pick up point

Address: Hyderabad, Andhra Pradesh

I was travelling today with aeon connect (15/10/2017), my pick up point was at s r nagar time 14:15 i got a call from pickup van driver stating i have to be in ameerpet stop by 2 pm. Firstly they changed my pick up point destination and secondly they want me to come before my boarding time. I was ten minutes before my pick-up point stop. Why i have to travel to other place and finally he asked me to come to mehdipatnam. My request dont maintain...
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A
Ashwini Munja
from Bengaluru, Karnataka
Sep 28, 2017
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no security for girls.

Address: Hyderabad, Andhra Pradesh, 500083

Bus journey details from bangalore to hyderabad on 27/09/2017 are pnr: 201201, seat no: a4, reporting time: 01:15 pm, boarding: marathahalli pickup van/bus at 01:30 pm, address: opp. Kalamandir, bus no: ka 01 ae 9659, driver name: aeon connect crew, mobile: [protected].
I have booked aeon ticket from redbus. Source pickup is from marathahalli, bangalore pickup van at 1 30pm and drop to balanagar hyderabad.
Pickup van dropped...
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H
Harsha Aradhya
from Bengaluru, Karnataka
Jul 12, 2017
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Service issue

Address: Bangalore, Karnataka, 560061

I have booked my ticket from bangalore to hyderabad and i was denied to offer blanket and water bottle. When we asked about the same the staff mis behaved with me and also abused.

We are extremely disappointed with the staff behavior and need an apology form the staff.

Details of the bus given below.

- aeon connect - your journey details: busno: kl07ca1649, serviceno: ekm-hyd02, seatno: b2, b1....
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B
[email protected]
Jun 15, 2017
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Never aeon connect especially ladies keep away from aeon

Address: Ernakulam, Kerala

I was abused by the bus owner himself and asked me to get down from his bus around 75kms before from my actual dropping point in ernakulam instead of ettumanur in kottayam. And this guy told the reason behind that is his bus is already delayed for it's next service to bangalore. What' the heck is this? This # only listed the bus as it's plying between bangalore and kottayam a d how can he just drop anyone at any point of his...
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P
Prabhu.sm
from Coimbatore, Tamil Nadu
May 25, 2017
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Bus cancelled, ticket not refunded

Address: 641021
Website: Aeon connect travels

On may 1, 2017, i booked for coimbatore to ernakulam. At the boarding time of 2.45 pm i was told, the bus was cancelled
Their kerala office informed the refund will be made automatically. To day i found no credit in my card account. Pls refund with interest. On the same day i lodged a complaint also through redbus. No response. If not i will proceed with legal course.
S prabhu
Ticket no. Tk5w26385326 rs.636...
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J
Joggy Mathunni
from Kotamangalam, Kerala
May 4, 2017
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Worst experience ever

Ernakukam-bangalore. The worst experience one could ever have. They did not pick me up at my borading point Trippinitura and asked me to come to vytilla. Then the bus was over 3 hours late. We were starving inside the bus as they wouldn't stop for lunch. After asking so many time by many passengers they stoped for lunch after 3pm. We reached bangalore at around 12am. They did not stop for dinner break and did not drop me at my droping point....
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S
Saranya Naharaj
from Chennai, Tamil Nadu
Apr 29, 2017
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Bus late by 2 hrs and when asked about the same a very rude reply

Address: Salem, Tamil Nadu, 636007
Website: www.aeonconnect.com

I booked a bus from salem avr circle to bangalore on 29/04/2017. The bus was supposed to reach avr circle, salem by 5.00pm. But it did not come and i called the number provided while booking and then they told the bus will come to salem only at 7.00pm. When i asked why they did not inform the passengers about it before itself, they cut the call. I find this very rude and i am not able to cancel the ticket also....
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C
cpprasanna
from Coimbatore, Tamil Nadu
Dec 12, 2016
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Very worst hospitality and bus delay

Address: Bangalore, Karnataka, 641004

Very worst hospitality and bus delaly booked for a coimbatore-bangalore on 10th December and journey the same day. No water bottle or blankets were provided throughout the journey. AS per schedule it will reach 11pm in Bangalore but it was delay more than 1 hour and stop the bus in madiwala, and the driver said, the bus will not go majestic but my dropping point is mejestic. Bangalore is first time for me, on the mid night i was spend 350...
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