Af Metro Home Appliances — refrigerator issue

Address:

560076

We have purchased second hand refrigerator from af metro home appliances,
Got information of af metro home appliances from olx. So i spoke to the person (Mr arman, mo.[protected] and then visited the store.

Terms and condition:
They will deliver freeze within 24 hours, with all parts properly functioning, also with polish outside and complete cleaning inside. And also he explained that if find any damage in the freeze you can contact us, our service man will come to your home and do service for free within 24 hours

Current scenario:
But we got refrigerator damaged, there is no door available in the freezer, also the other parts were broken.
We are trying to call him but very rare he is receiving our call and saying that my technician will come tomorrow.
Freeze purchased date is 14-sept 2019.

Mr. Abdul (Mo. [protected]) is a manager.
They are saying everyday that technical will come tomorrow and they did not coming at all.
They are just lier, i read reviews from internet then i came to know, they are just explain good things to convince people for purchasing freeze and after selling they are not even answering,
They are just making a people fool and selling the refrigerator and washing machines.