[Resolved]  Agarwal Packers And Movers — BLR 005173 :Not Giving any Information about my Bike... frustrated with the service

Address:400064
Website:www.agarwalpackers.com

Booking Id : BLR005173 .. even its not tracking (When they asked about the number in their system only name came not about the product details. I Have booked via A with a thought that Agarwal Packers and Movers is a Brand and will deliver by Bike without any headache. However from the 3 days I am frustrated by the service provided by Agarwal Packers and Movers mostly by the Customercare and the MUmbai/Bangalore Vendor. I have booked my Bike Bajaj Avenger KA51EG929 from Bangalore to Mumbai. Some body told me that i will not been charged octroi.. and the mumbai office called me and told i will be. When i am following up customercare used to hang the phone and told me that the vendor will call me howevber i am not getting any call or any information about my bike. Just Now somebody called me ([protected]) and told me that they don't have my insurance copy and other document proof.This is kind of nonsense as i have submitted .. the RC, Insurance Copy, PUC Copy, Adhar card, Driving licence and all the other proof while loading the bike from Bangalore home. DOn't know whether my bike is in good condition or not I am asking them to move my bike to the nearest location of mumbai tollnakka from where i will collect my bike from there. However they are also not telling that. Mostly customer care is confusing with the term GADI and Bike. I am fully frustrated with the service By Agarwal. The worst Customer Service I have ever encountered.
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Dec 30, 2015
Complaint marked as Resolved 
Not Yet received the Bike... However got the assurance that the bike will be delivered by tomorrow i.e 31se december 2015 I have my concern about the customer care, from the Vijay dixit Agarwal packers and movers that you are the defaulter by misplacing the bike papers from your end and you are blaming me about i haven't submitted all .. just for the common-sense are you guys also delivering goods without proper papers? However thanks for one guy( unfortunately missed his name) accept that the delay happens due to their mistake and further course of action was taken for that.
Agarwal Packers & Movers customer support has been notified about the posted complaint.
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    Agarwal Packers & Movers Phone
    +91 11 4500 4321
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    Agarwal Floor, Local Shopping Center, Sharda Niketan, Pitampura, New Delhi, Delhi, India - 110034
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