Agarwal Packers & Movers — cheating and harassment

bharadwaj.ece

from Hyderabad, Telangana

Address:

Pune, Maharashtra

I booked a relocation of my house hold items from pune to hyderabad. The loading happened on 16th june, 2018 in pune. And they assured the delivery in hyderabad by 17th june, 2018. As delivery date is sunday they refused my cheque payment by telling that the cheque will be cleared on monday so i will get delivery on monday. And also they said if you paid in online now, then we will deliver it by sunday. I reached to hyderabad along with my family on 17th june, 2018. I havent got my delivery. Till date i called to different numbers their customer care provided and of no use. And they are now saying that my goods will be coming on 21st to hyderabad as they are still in pune. I called to thier customer care 100 of times for escalation of this as i got cheated by them with the false promise they have given regarding my delivery. Due to this my family facing trouble by staying in hotel and waiting for our belongings to reach hyderabad. The guy who cheated us is mr pradeep and his mobile number is [protected]. This guy should be punishable and agarwals packers and movers should answer my questions on delaying of my delivery, no clear assurance of the delivery date and time, payment for the loss and harassment they given to me. Till date didnt get any call from them on any information i asked. They are just forwarding the calls or hanging up the calls or not lifting.

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Agarwal Packers & Movers customer support has been notified about the posted complaint.

Jun 19, 2018

Updated by bharadwaj.ece I got a call from this number [protected] from pune delivery centre. And he is threatening us to take back the complaint. With out giving us a proper explanation they are trying to threaten us by saying that we will also write like I am threatening those guys.After paying all the money on the loading date, i am surprised by the way these people are behaving with me.Those guys from pune are calling to my family ladies and threatening them to take back the complaint i raised in consumer forum. Some urgent action need to be taken on these goons. Till date my material is not started from pune and on top of this their behaviour is highly punishable. I got a reply from agarwals facebook representative that my drlivery will be happened by tomorrow evening. I dont have any hope on that because of their threatens.