Website: | agarwalpackers.in |
We have been charged at the rate of container services which was about 20000 more than the truck services for transporting house hold goods from pune to kumbakonam and the material reached us in a truck damaging a number of items - fridge & steel vessels, wooden sofa (Leg and seat broken), crockery 10 pieces broken, and loss of one item of value around 7000.
Have filed a written complaint with the company in pune,, sent at least 10 mails and called over 100 times.
The company has not responded for providing any compensation - does not respond to mails and keeps cutting our call.
The company also gave us some very stressful time as they had promised to deliver the goods in 4 days and they could not/would not provide any information on the status of delivery for over 12 days causing a lot of anxiety for us.
Please advice on how we should proceed to get the compensation.
The company email id where we have sent the mails are
[protected]@agarwalpackers.in, [protected]@drsindia.in, [protected]@agarwalpackers.in, [protected]@drsindia.in, [protected]@drsindia.in Was this information helpful? |
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