Agarwal Packers & Movers — Damage of goods

Address:

Bangalore

Hello,

I have chosen Agarwal Packers-DRS Group for transferring my goods from Noida to Bangalore. The same was packed and picked from Noida on 3rd July, 2022 and delivered in Bangalore on 17th July, 2022.

Below are all the issues summarised for my damage done:

My GC no. is 4818884. My items were picked from Noida on 3rd July, 2022 and delivered in Bangalore on 17th July, 2022. I have already written all the issues on the bilty when the items were delivered.

There were various issues with my items delivered. Below are the summarised points:

1. Both the mattress are wet and discolored and smelling (Item no. 8 of packing list).
2. Fridge bottle holder broken and dent on fridge due to which the door is damaged and not opening and closing freely (Item no. 2 of packing list).
3. Sofa leg broken (Item no. 5 of packing list).
4. Dent on side of centre table and tv cabinet (Item no. 10 and 7 of packing list).
5. Microwave is tilted and bottom of the microwave has gone inside from one side (Item no. 33 of packing list).
6. Bed ply is wet and damaged (Item no. 56 of packing list).
7. One item is still pending to be received (Item no. 28 of packing list).
8. Washing machine broken (Item no. 3 of packing list).

Below is the declared value against my damaged goods for which I have paid insurance:

Sl. No. Item No. Item Description Declared value Year of purchase Status Remarks
1 Item no. 2 Fridge 20, 000 Oct-20 Damaged Door broken and tray broken
2 Item no. 5 Sofa 10, 000 Dec-20 Damaged Legs broken
3 Item no. 7 TV cabinet 5, 000 Oct-20 Damaged Damaged with scratches
4 Item no. 8 Mattress 1 5, 000 Oct-20 Damaged Damaged, wet and discoloured
5 Item no. 8 Mattress 2 5, 000 Feb-21 Damaged Damaged, wet and discoloured
6 Item no. 10 Centre Table 1, 000 Oct-20 Damaged Damaged with scratches
7 Item no. 33 Microwave 5, 000 Oct-20 Damaged Damaged and the oven is tilted
8 Item no. 56 Bed Ply 2, 000 Oct-20 Damaged Damaged and wet
9 Item no. 28 AC Stand 500 Oct-19 Missing Missing
10 Item no. 3 Washing Machine 10, 000 Oct-20 Damaged Damaged-tumbler broken

Also, I would like to highlight that I tried calling, emailing, whatsapping them and they are unresponsive to my communication. They either do not pick the call, cut the call and ignore my emails.
I am newly shifted to Bangalore and facing a lot of difficulty in the absence of daily use goods to set up my home here.
Plus i was hospitalised following upwith these guys and now they are offering only Rs.10, 000 against so much damage despite me paying insurance against the safety of my goods to them