[Resolved]  Agarwal Packers & Movers — delivery of my car - swift dzire at paonta sahib

Address:Mumbai City, Maharashtra, 400101
Website:www.agarwalfreight.com

I had booked my car from mumbai to be delivered at paonta sahib on 28/09/2017. They had promised 100% guaranteed delivery on 5th day ie 2nd of oct or at the best 3rd oct 2017. Today i stand on 9th oct and my car is still to be delivered. I have been calling up a cell no [protected] continuously since then & getting super pathetic response. Sometimes he cuts the call in between, sometimes doesnt pick up calls. Everytime i have to call from different mobile nos or landline to get him. He gives no confirmation & assurance to the delivery & keeps on saying that the truck is in jaipur & now the truck is in gurgram and that there is no idea to when the same will move for paonta sahib. I am extremely stuck with as i have my asset undelivered & fear if i talk adversely they may damage the same. At this point i stand extremely helpless! Please help. Agarwal freight cargo packers & movers (A unit of agarwal car transport pvt. Ltd) invoice no 4044, dt - 28/09/2017. I understand that this company is extremely proffessional & good but may be there have been a few wrong recruitments which is impacting the company repute. Hence i have shared the contact no whom i have been talking with & does not have a good feedback.
I would like the company to take urgent initiatives to ensure my car is delivered on sos basis - defectfree & in original condition please.
My contact no is tarakeswar bhattacharya - [protected]
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Oct 4, 2020
Complaint marked as Resolved 
No steps taken by the company Agarwal Packers & Movers! I had to go & search my car & found it lying in one of the field of Bhiwandi. The keys were lost by Agarwal Packers & i had to call a key maker to make a duplicate key. pay him 5K for making the key & asked my driver to personally drive the car to destination paying him petrol charges & his charges.
Agarwal Packers & Movers customer support has been notified about the posted complaint.
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