Agarwal Packers & Movers — GCRNC[protected]: Missing items and no response from customer on the matter

Address:

Ranchi, Jharkhand and Chennai, Tamil Nadu

I booked Agarwal Packers and Movers for shifting my household items from Gumla, Jharkhand (picked up on 16th August 2021) to Chennai (reached on 31st August 2021). Chennai APML team called me said one item (TV Unit) is missing. They said that they will deliver rest of the items and on receipt sheet I should sign and can mention that one item is missing. They said they will deliver it once it reaches Chennai. But they do not have any idea on when it will reach and whether it will reach or not. I called customer care number many times and dropped an email to customer care. Every time I send an email they are generating ticket and closing it without even contacting me regarding problem. Due to this whole thing my delivery is delayed