Agarwal Packers & Movers — missing box with important things

Address:

North-East Ranisayer, 52, R.C. Das Road, Burdwan, 713101

I have booked my luggages with your company to deliver goods to burdwan (Wb). On 19th april you had packed my luggages from vizag steel plant qtr. On 23 rd i have received my luggages at burdwan. My father received luggages and sign the paper with the comments 'received all items'.
On last day, when i search for my books, i found that the particular box (In which many important engineering books, diary, one set of music box, some shoes etc are there) was not delivered to me. I was very astonished & shocked as the books are very important to my carrier.
I know it is very difficult to me to establish the same as my father received the same with above comments.
So, i humbly requesting you kindly look into the matter. May be, the said box is left at vizag or at kolkata or it may be delivered to another one wrongfully.

So it's a question of your company's goodwill and also my sentiment for my important books.
Again i requesting you please personally esquire about the said box and informed me about it.

Also mailed several times to your offices but did not get any response from your side till now.