Agarwal Packers & Movers — my bike is damaged and most of the parts are broken during transfer

Address:	Hyderabad, Andhra Pradesh, 500081
Website:	www.agarwalpackers.in

Company name: agarwal packers & movers (Drs group)

I have transferred my bike yamaha fzs from bargarh/bhubaneswar odisha - hyderabad with gc number - 4631772. First of all they took so long time to take the delivery. I tried to reach customer care for status but they didn't help me at all with a proper response.
Secondly, my bike most of front part is broken. I drove the bike to their office where i have submitted my bike and it was in full running condition before giving my bike. It was new and very well maintained bike but now most of the part is broken.

While receiving, i have seen, my bike was poorly packaged and very carelessly handled, whole right side parts are damaged.

Damaged parts:
1. Handle rod is broken with right side handle parts are dysfunctional
2. Front shock up is broken, oils are floating out
3. Headlight side, near to indicator is broken
4. Leggard is bent along with the right side engine cover is broken

I have called as well as email but not getting any response. I have been cheated and mentally harassed by the company. This is one of fraud and cheating to the customer.

According to law under section 12 of the consumer protection act 1986 we are filing the case and need support to take any legal action for this company and this is a clear case o[censored]nder section 421 of the indian penal code under fraud.

Please help me with this.