Air Arabia — loss of baggage and providing wrong ph no

Website:

Www.airarabia.com

I travelled in air arabia on 16th nov 2018 from arevan to mumbai. But out of 2 luggage 1 baggage is not loaded, i. E. Informed by the ground staff. Gtound staff is not at all cooperative and not taken to the next level even if how much i have pleaded them. Actually i am working in hyderabad to attend an important seminar in hyderabad. But the air lines refused to send my baggage to the address provided to them. And also the telephone nos which they provided us are wrong nos. Land line is wrong and mobile is switched off.