Air Asia — AirAsia promotes poor quality products

Address:

560102

Fyi - airasia gave pamphlets to me to buy from ava when i got down from flight!!!

Why airasia has to give ads for poor quality product and seller such as ava.

I purchased laptop bag from ava merchandising at bangalore airport. The bag is from international brand called herman hansen and that has damaged part which i realised after reaching home.

Ava does not have shop in bangalore city except airport so they asked me to come to airport (Around 60 km from my home) to get replacement or repairs!!!

Alternatively asked me to pay rs. 250 for door delivery based replacement which i agreed — even though it is completely manifacturing defect.

They initially agreed to provide replacement at door step but that is not happening now (Even though i am ready to pay rs 250)

Fyi - airasia gave pamphlets to me to buy from ava when i got down from flight!!!