Air Asia — amount not credited in account against cancellation of ticket. | |||
I have booked a ticket with air asia 20th december '17. But due to sad demise of my grand father in october, i had to cancel my travel plan. I had requested them to grant me a credit in my air asia account so that i can use the same to book another ticket with them only. I have provided all necessary documents required to prove death and relation with the deceased. But they are just wasting time by asking irrational documents to process the credit account. It has been a month since i am following up with them, but till date they have not credited. Was this information helpful? | |||
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