Air Asia — complaint against fraud

Address:Bangalore, Karnataka, 560300
Website:www.airasia.com

Hii

I have booked tickets for my honeymoon with booking code / pnr : wp4bhq
& flight no. : xt 853 but that was cancelled due to volcano eruption. However later they offered me 2 options to avail
1. Move flight: change to a new travel date on the same route within 30 calendar days from original flight date without additional cost and subject to seat availability

2. Credit account: retain the value of fare in a credit account for future travel with airasia. The online credit account to be redeemed within 90 calendar days from the date of issue

I took 2nd credit account option 40k credit was issued to me on 28th nov. So this amount was supposed to be availed till 28th nov as it has a 90 days period..

But when i logged into pc on 26th midnght it was showing date of expiry as 26th feb which is fraud initself.

I am not able to use my 40k amount to book the flight.

I would request forum to take a strict action against this fraud done and help me in getting my refund of 40 thousand back

Please help

Thanks & regards
Jitesh kapoor
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    #91, Level 1, HRS Chambers, Richmond Road, Bangalore, Karnataka, India - 560025
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