Air Asia — passport expiry check by system at check-in stage

Address:Mumbai City, Maharashtra

At the time of taking / booking system accept passport which are grtting expire after 3 months but not at the time of check in. Its worldwide rule then why authorities are not checking such airline for doing this. Its clear intentions to earn by airport authorities and airlines on cancellations. Second, there is no refund process on counter. Its business loss at air asia but believe me it's customer loss.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Air Asia
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    689
    Pending
    0
    Resolved
    48
    Air Asia  Phone
    +91 80 3300 8000
    Air Asia  Address
    #91, Level 1, HRS Chambers, Richmond Road, Bangalore, Karnataka, India - 560025
    View all Air Asia contact information