Air Asia — Refund of airport taxes

Address:

Kolkata, West Bengal, 700091

Dear Team,
Air Asia Consumer Complaints,

This is to inform you that, I had a booking for two of my company employees departing from Kolkata to Singapore, Booking ID SMUP5K dt - 28 Febuary 2017 with return from Singapore to kolkata dated 30March 2017. But unfortunately they have not board the plane on that date for departing kolkata. And in the time of returning only 1 passenger had returned on 30March. So my request is for the refund of airport taxes for the above mentioned booking.I have mailed you earlier for many times, but nobody replied.please reply in the bellow mention email ID .

email: exec.[protected]@mercantilepacific.com

Thanks.
Sutapa.