Air India Air Transport Services — refund of cancelled air ticket from mumbai to singapore

Address:

Ahmedabad, Gujarat

Hello Rohit sir..
ceo, air india

Hope you are doing well.
This is the serious matter where your attention is needed.

Air ticket num :098 [protected]

Flight num:AI 342
Amount paid : 661 singapore dollars

One of your executive has cancelled my return ticket online after confirming refund of 361 sgd .

your other department has refunded only 34 sgd giving me false details which is not at all matching with preciously informed amount.

Please help here

Waiting for your reply.

Please think ..Who will cancel the ticket only for 34 dollars ?i would have amended and paid you more 90 sgd..i would not have cancelled the ticket.

Please refund my remaining money 326sgd.
Please do not cosume customers' money providing wrong information and refunding just 34 sgd.
Why are we not royal to our citizens?
Need refund of 326sgd.
Thanks
Manisha sheth