[Resolved]  Air India — Airline asking to cancel my non refundable ticket due to mistyping in my last name

Address:700048
Website:www.airindia.com

On the 26th a evening i booked a ticket from kolkata airport to dhaka bangladesh, by mistake there was a mistype in my spelling of the last name. Now since it is an international flight the spelling of my last name is now different in my ticket & my passport. I than called both makemytrip, where i had booked the tickets both the airline company & makemytrip the only way to amend the last name is to cancel the ticket & book it again. But since the ticket was non refundable so i will be not given any refunds.
I spoke to both asked them i could mail them or go to their respective offices with my original documents & show them the proof. But they are insisting on the same, that would not be able to do so.
Now i'm asking them correct the spelling of the last name. Even air asia does i have enquiried. Now i request you to kindly help me in this regards.
Was this information helpful?
No (0)
Yes (0)
Aug 5, 2021
Complaint marked as Resolved 
Air India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear avhijoe,

Greetings from MakeMyTrip!!

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.
Assuring you best of our services.

Team-MakeMyTrip Care

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Air India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    3151
    Pending
    0
    Resolved
    294
    Air India Phone
    +91 11 2462 4075 [Helpdesk]
    +44 207 760 3290 [UK]
    +49 69 1200 9821 [Germany]
    Air India Address
    Marine Drive, Nariman Point, Mumbai, Maharashtra, India - 400021
    View all Air India contact information