Air India — airline negligence at shamshabad airport

Address:

Hyderabad, Andhra Pradesh

Hello,
Today i missed my flight because of airlines associates negligence.

The flight ai 127 from hyd via delhi to chicago.
I was there at baggage line at 19.45, my flight scheduled at 20:55, the baggage line was huge and inspite of my several heads up there was response nor announcement of gate closure.

When my turn came up at counter it was 20:20 and gate was closed.
During this waiting time i have been checking with airline associates and expressed my concerns but no body really seems to be cared and instead said an announcement would come if there is any problem.

I finally checked to re-schedule my flight to tomorrow 09/04 and they said an extra charge will be applied, which is totally stupid.

Fyi.. There were 5 others along with me on this concern.

I appreciate your feedback on this, take some action and ignore my penality amount.