Air India Complaints & Reviews

It is clearly seen from the unknown itinerary that the reservation involved the change of flights.
Otherwise, the author is required to own and to present the full travel related receipts - e-ticket, which had been originally issued.
it is unclear, how the posisble change of flights affected the travel for the passenger.

wha is the fault of air carrier?

the author Johnson Kunneli:

There is no
- full e-ticket,
- each borading pass
seen at this site, as it is not the air carrier site nd the authot has not shown any document, whom the other can trust.

Nobody has a duty to respond on unidentified complaints and pay to unidentified person.

If the flight was delayed you are entitled on standad compensation + other incurred losses.
The author can submit the writen / electronic complaint for the exact compensation,
which is addressed to the air carrier with exat request,
if the author knows the procedure, the exact request, the sum.
Otherwise the passenger (the author) is entitled to hire a legal professional.

If the complaint for compensation is not succeeed with 15 days (no satisfaction),
the author can bring the civil suite to the local Indian court in your state, via laywer or by himself.
Chargess for legal assistanse start from 10000 rupees for such type of cases + own efforts.

Time limit:
such types of claims can be submitted to the court not later than 2 years following the flight, or the date of the reply of the service provider, or the flight.

Regards,
Sr manager for ICAO irregulations matters
Aryan enginners ltd
email for request with documents:
[protected]@vivaldi.net

this site does not allow editing: error above:
not delayed flight, but cancelled flight.

Actually my father Mr sayeed Ahmed who was flying from Pune to Delhi . Flight no AI-854, has bought a wrong baggage by mistake of a person named R jayachandran . I would request you to kindly resolve this matter
Contact no - [protected]

Air India carrier does not send job invitatios to anonymous user and do not ask to pay for emplyment.
Otherwise, the emlyeer must pay for employee job.
Such type of messages, as desribed above, is a casual fraud from 3rd party al over India.

If the passenger lost the document related to travel, such passenger can not claim the duplicate of lost boarding pass. Similarly, if a man lost money, nobody has to issue the duplicate.

The air carrier can issue the confirmation that the particular passenger was at their exact flight,
if the claim is submitted at the air carrier site by the passenger.

Dear Rishin,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs on our mail [protected]@olx.in.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the seller.
- Chat/message history with the seller.
- Contact number/email address of the seller.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Awaiting reply from you!

Thanks,
Team OLX

Nobody has a duty to issue the duplicate of the boarding pass at this site and for free.
You need to claim the document from the air carrier at air carrier site, if you give good legal reasons of your request.

I am not associated with the above air carrier / government.

Sr manager for ICAO irregulations matters
Aryan enginners ltd
email for request with documents:
aryan {at} vivaldi.net, where {at}[email protected]

Suvidha Ratish:

Is impossible to check the complaint objectively as the author had not shown:
- e-ticket with PNR
- each baording pass
So, ther is no any document confirming that you paid for the flight, attempted to use Air india service and you submitted the complaint.

Your words with the references to talk to anonymous are useless legally.

The author is advised to address the complaint with exact request
with the reference on the exact transaction for compensation
to the air carrier in writen or in person.

The duty air carrier, if th epssenger faced with the rerouting / cancellation anyhow, is to issue the decision on compensatio within 15 days following the receipt of the legally correct complaint, if in India.

In 15-21 days, if no refund received, the only solution is to start a civil case in a local court only.
You need to save as prove:
- the e-ticket or receipt, which you own from air carrier, which prove the passenger name, route
- each boarding pass
- ech PNR
- your complaint
- decision / electronic reply which you had received by email to your name, which related to the luck of the services / compensation.

The expected expences for legal civil matter can be:
- government fees [ from 200 or from 2000 ruppes depending upon court] + own efforts,
- legal fees for assistance of a lawyer or of legal professional [ from !~5000 rupees] + own efforts

The fair court shall award all reasonable losses, moral compensation, paid fees by judgement.

I am not associated with the above air carrier / government.

Regards,
Sr manager for ICAO irregulations matters
Aryan enginners ltd
email for request with documents:
aryan {at} vivaldi.net, where {at}[email protected]

it is not the complaint but gossips of the author as
- no e-ticket, which states full conditions of travel
- no AI PNR ZBQBK
- no receipt, if any
- no written full complaint of author towards air carrier
are attached .

To chack the validity of the written complaint of passenger for the possible compensation or for the refund is a duty of the air carrir within 15 days.

In 15 days, if you are not satisfied, you can hire a legal professional for civil aviation matters or a lawyer for charge/fee, who can advise the possible outcome or future acts, based on your attached documents.

So keep each document (eticket/ receipts / invoices / your complaint / eny reply) for 6 moths untill you ll be reday to pay for legal servcies (from 5000 ruppes for such tpe of cases) and government fees (from 200 or from 2000 rupees) + own efforts.

Regards,
Sr manager for ICAO irregulations matters
Aryan enginners ltd
email for request with documents:
aryan {at} vivaldi.net, where {at}[email protected]

it is not the site of ar carrier.
it is impossibe to check the complaint as
- no primary complaint addressed to air carrier
- no e-ticket
are attached.
the author is advised to save the issued reservation, e-ticket (number of 13 digits )
and the bank payment order for 6 months at least.

Indian law allows 15 days for the refund and a consequent legal decsion fr an air carrier.
After 13 january 2019 the author can submit claim
- to the court, if no refund is receved and the compensation is requered
or
- regional Directorate General of Civil Aviation, India, if the author want the exact legal act.

The approximate legal expences can be in addition:
- assitance of the laywer / legal professional, from 4000 rupees
- government fees 100 - 2500 depending upon the sum for the court examination.

I am not associated with te government or air carrier.

Regards,
Sr manager for ICAO irregulations matters
Aryan enginners ltd
email for request with documents:
aryan {at} vivaldi.net, where {at}[email protected]

it is not the site if the air carrier, but the public site of the complaints.

It is impossible to check such type of the complaint as the text has no attachment:-
1. Full name of one of the passenger
2. e-ticket(s)
3. boarding pass(es)
4. receipt / invoice of other expences.
5. Autor s name

Such type of claims can be adressed directly to the air carrier or
to the operator of the site, where the passenger had purchaced the e-ticket.
The duty of the recepient of the complaint, if the complaint is legally binding to, is to refund within 15 days.
Following 15 days, if no refund or no satisfied decision is receved,
all disputes shall be resolved via the local court only.

Note, it is usless to request the same subject matter more than 2 times from the same service provider.
All disputes in 15 days following the correct complaint receipt are subject of the examination by Indian court.
The expected expences for legal assitance can be:
-- government fees [100-2500 ruppes ],
- legal fees for assistance of a lawyer or of legal professional [ from 4000 rupees]

I am not associated with the above air carrier.

Regards,
Sr manager for ICAO irregulations matters
Aryan enginners ltd
email for request with documents:
aryan {at} vivaldi.net, where {at}[email protected]

the is no any prove of the service:
- no e-ticket
- no boardng pass,
- no prove of any loss.

Such type of claims can be adressed directly to the air carrier or
to the operator of the site, where the passenger had purchaced the e-ticket.
The duty of the recepient of the complaint, if the complaint is legally binding to,
is to compensate within 15 days.
Following 15 days, if no satisfied decision is receved,
all disputes shall be resolved via the local court only.

Note, it is usless to request the same subject matter more than 2 times from the same service provider.

All disputes in 15 days following the correct complaint receipt are subject of the examination by Indian court.
The expected expences for legal assitance can be:
- government fees [200-2500 ruppes ],
- legal fees for assistance of a lawyer or of legal professional [ from 4000 rupees]
The fair court shall award all reasonable losses and paid government fees to the passenger.

I am not associated with the above air carrier / government.

Regards,
Sr manager for ICAO irregulations matters
Aryan enginners ltd
email for request with documents:
aryan {at} vivaldi.net, where {at}[email protected]

The author submitted gossip, not a complaint
because no prove of flight is seen:-
- name of passenger
- flight number,
- e-ticket,
- boarding pass,
- any prove of loss which author had got, expressed in figures.

if you do not know how to submit the complaint and to request the comensation, you need to keep the documents related to flight and hire the professional (from ~5000 rupees) for the preparation of the case to
any local court.
I am not associated with the above air carrier .

Regards,
Sr manager for ICAO irregulations matters
Aryan enginners ltd
email for request with documents:
aryan {at} vivaldi.net, where {at}[email protected]