Air India — Cancellation Refund Still Not Received

Address:

New Delhi, Delhi

Flight: Air India PNR: H02ZG I took a flight from Mumbai to Chadigarh (Via Delhi) on 20 Dec. 2014 at 11AM. It had a 40 minutes stop at Delhi. Flight landed on Delhi airport but could not take off for Chandigarh due to Bad weather (Heavy fog) in Chandigarh. So flight was cancelled later. Air India staff told provided and air india bus service for Chandigarh and Ticket cancellation under respective refund amount to all affected passengers. I got my ticket cancelled and told that I will recieve 2304/- through MakeMyTrip. I took further steps with MakeMyTrip for Refund processing but Refund money is still locked because refund is not release by Air India till now. They told me that they sent an email to Air India for confirmation but Air India is not sending any response/confirmation. I called air India. they told me to call Air India city office. Then I called City office (New Delhi), they again diverted me to some other number which no one is picking up and there is no response. This is the worst experience I had with Air India. The Air India officials are so unprofessional. I still dont know where my refund money gone. Air India is in no mood to refund back to customers their hard earned money. This is Pathetic. Air India... Please return my refund my contact details are as: Gobind Kumar Mob: +91- [protected] Email: gobind.[protected]@gmail.com