Air India — compensation for delayed baggage

Address:

DA-92-F, HARI NAGAR, NEW DELHI-110064, New Delhi, Delhi, 110064

On 1st february 2019, i travelled from hamburg (My permanent address) to delhi via london.
From hamburg to london/lhr i travelled by british airways, flight no. 967 dated 1st feb.2019 and from london/lhr to delhi by air india flight no ai 0112 dated 1st feb. 2019. I had booked flight with british airways from hamburg to delhi. (Copies of boarding passes enclosed)

On arrival at delhi airport on 2nd feb 2019, all of my checked baggage comprising of three (03) bags, were missing.
I immediately reported the missing baggage at air india helpdesk at the airport (Igia t3) and submitted baggage tags. Copy of report is enclosed.
I contacted the air india 24x7 baggage helpline (Tel. No. [protected]) but no one answered my call for 3 days, nor was i provided any update or information about tracing of my baggage. There was no information on ai website and british airways helpline was also clueless about my bags.

After 3 days of anxiety, i received a call from air india on 5th of feb, i was informed by telephone about tracing of baggage and subsequently the baggage was delivered at my temporary address in india only on 5th of feb at 22:42 pm., copy enclosed.
In this regard it is submitted that in the peak winter season, i had to arrange for clothing and medicine etc, due to delayed baggage, and i had to incur expenditure unnecessarily and thus i was harassed.
It is therefore, requested to pay me the compensation for delayed baggage as per rules. Details are as under:
File ref.:delai18186/02feb19/0751gmt
Ms tanu shree
M-[protected]

Feedback no is : wb-ilhr[protected]