Air India — delay of flight ai 126 from delhi to hyderabad by 19 hours

 
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New Delhi, Delhi, India
 akula susheel on Dec 30, 2019
I travelled by air india flight ai 126 from bangalore to hyderabad on 29 december 2019. Journey started from bangalore (Blr) at 13:20 on 29 dec 2019 to indira gandhi intl, delhi (Del) at 16:10. Further i was supposed to board flight number - air india (Ai) 126 with scheduled departure from indira gandhi intl, delhi (Del), terminal 3 at 17:15 on 29 dec 2019 to reach rajiv gandhi intl, hyderabad (Hyd), on 19:25, 29 dec 2019.
My scheduled departure from delhi to hyderabad was delayed by 18 hours by air india (17:15 / 29 december 2019 to 11:15/ 30 december 2019) causing sleeplessness throughout the night of 29/30 december 2019 and undue stress due to frequent change of gates by air india staff and providing false information regarding delay of flight. Due to delay of flight i had to miss important assignments having direct bearing on my profession. During the duration of my stay at airport, i was subjected to ruthless and unprofessional behaviour by air india staff.
I view above i may be provided suitable compensation and action may be initiated against concerned staff of air india for their misconduct on passengers.
A susheel kumar. My contact number is [protected]

Complaint Status


[Dec 30, 2019] Air India customer support has been notified about the posted complaint.
Updated by akula susheel, Jan 04, 2020
Air India is not accepting their mistake and blaming it on circumstances to avoid compensation. Request intervene.
Updated by akula susheel, Jan 17, 2020
Eagerly awaiting response. Please intimate progress and further course of action. Regards.
Updated by akula susheel, Feb 28, 2020
Eagerly awaiting response. Please intimate progress and further course of action. Regards.
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    Air India - delay of flight ai 126 from delhi to hyderabad by 19 hours