Air India — denied boarding against my will

Address:

Mumbai City, Maharashtra

Good afternoon,
I recently made a complaint to air india on 09th september 2018 following their appalling decision to deny me boarding the mumbai to london flight on 04th september 2018. This is because they overbooked and although i had a valid confirmed ticket, me and my 2 young children were denied boarding at 4am in the morning. I was dealt with very unsympathetically and was treated very badly when i tried to reason why they overbooked the flight and who's brilliant decision was it to deny a mother with two young children boarding.
As expected, i still haven't received a reply from air india regarding my complaint whereas i was told i will receive a response within 72 hours. I am looking for air india to compensate me for the harrassment and inconvenience caused and would really appreciate your help in this matter. Dgca website clearly explains that i am due compensation and air india are now ignoring me.
I would like to say that air india is a disgrace to india and really doesn't see their customers needs. They fail to realise that their jobs are there because people like us travel by them. I will never in my life travel by air india ever again. Totally ashamed.
As this website clearly says no to to include personal i formation i havent included my complaint reference. Is there a secure way i can send the relevant information to you.

Many thanks,
Madiha mohammad