Air India — don't dropped at the destination

I am booked 2 tickets from velankanni to Coimbatore, but they haven't dropped me in Coimbatore instead of they dropped in Kangeyam. They provide reason for the bus is breakdown. They are doing the same in second time.

They haven't arranged spare bus for all of travelers who travels in that bus. Also they aren't provide bus fare all o[censored]s.

But they communicated with private bus named vel murugan for our remaining journey to Coimbatore, but we forced to buy a ticket.

I think they are doing this way to yearn money by fooling their customers.

Need to take proper action both the private bus. Air India travels & vel murugan bus.

Here my journey details :

- RailYatri mTicket -
OrderId - 750864
Velankanni to Coimbatore
PNR - TS[protected]CSCK
Travels - Air India Travels
Dep time - 9:10 PM Aug 16, 2018
Seats - U5, U6
Total Fare Paid Rs.915.0
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Boarding pt - Velankanni Busstand
Landmark - Near Bus Stop
Address -, Velankanni, Tamil nadu, Pin: 000000
Contact - [protected] [protected] [protected]
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