[Resolved] Air India — Excess money deducted from account

 
1 Review
Noida, Uttar Pradesh, India
 gauravmajilya
I'booked my ticket on 7 Dec 2014 for a round trip of srinagar to delhi and back as mentioned in the ticket (booking id YTLLH and web reference AIBE[protected]. The fare deducted was Rs 18, 683/- as evident from the bank ref no. BSBI[protected]IG00HGDQK2 TRANSFER TO[protected], however the amount shown in the ticket is Rs 18, 658/- only. Please explain the anomaly in the amount deducted and amount shown on ticket and refund the excess amount deducted. Or else reflect the exact amount deducted on the ticket.

Excess money deducted from account
Excess money deducted from account
Complaint marked as Resolved 
I was contacted by the company through their customer support email address...they resolved the matter within a day a really prompt response

Complaint Status


[Dec 25, 2014] Air India customer support has been notified about the posted complaint.
Updated by gauravmajilya, Dec 26, 2014
complaint resolved...thanx a lot
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    1%
    Complaints
    1358
    Pending
    0
    Resolved
    19
    phone
    +91 11 2462 4075 [Helpdesk]
    +91 22 2581 8515
    +91 44 6692 1455
    location
    Marine Drive, Nariman Point, Mumbai, Maharashtra, India - 400021
    Air India - Excess money deducted from account