[Resolved]  Air India — Excess money deducted from account

Address:Gautam Buddh Nagar, Uttar Pradesh

I'booked my ticket on 7 Dec 2014 for a round trip of srinagar to delhi and back as mentioned in the ticket (booking id YTLLH and web reference AIBE[protected]. The fare deducted was Rs 18, 683/- as evident from the bank ref no. BSBI[protected]IG00HGDQK2 TRANSFER TO[protected], however the amount shown in the ticket is Rs 18, 658/- only. Please explain the anomaly in the amount deducted and amount shown on ticket and refund the excess amount deducted. Or else reflect the exact amount deducted on the ticket.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
I was contacted by the company through their customer support email address...they resolved the matter within a day a really prompt response
Air India customer support has been notified about the posted complaint.
Dec 26, 2014
Updated by gauravmajilya
complaint resolved...thanx a lot
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Air India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    3150
    Pending
    0
    Resolved
    294
    Air India Phone
    +91 11 2462 4075 [Helpdesk]
    +44 207 760 3290 [UK]
    +49 69 1200 9821 [Germany]
    Air India Address
    Marine Drive, Nariman Point, Mumbai, Maharashtra, India - 400021
    View all Air India contact information