Air India Express — 100 issues: everything is pathetic

This complaint is for air india express. The airline is sooo pathetic that they do not inform customers of a 3 hour flight delay. The flight gets delayed further and they still don’t care to inform. When questioned on any concierge services or waiting room area, the dubai airport manager says she has no such facility. They don’t have baggage services or refreshment services. And give a we don’t care and we don’t know attitude. They are the most unprofessional airlines i have come across.

I would advise everyone to ban these airlines for any destination.

I have also attached the pictures of the horrible flight maintenance and how old the aircraft is. The table is broken. The seats are torn and there are bugs around.