Air India Express — Baggage not delivered till now

Address:Mangalore International Airport

Hi

name : mohammad shareeque abdulla mohammad
travel date : jul 29th 12.20pm
destination: dubai to mangalore
pnr: gx48lq
reference number: ai[protected]
mobile no: [protected]
baggage colour : brown 1 bag

sir/madam,
i had missed my flight with the above details of the flight.I had done my check in and received the boarding pass...As i missed my flight, my luggage was with them.I booked the next flight of the same destination for 30th july 2.20pm flight. They informed me that i would receive the luggage to my destination in mangalore within one day...It's been 5 days by now..No baggage information has been received.. I visited twice to air india office at the mangalore airport, they have not been able to give me any positive response..They kept on saying that they have mailed from their side..And have not received any information...I am very upset about the service provided by air india express...Aug 10th is my return flight...Its a kind request i need that baggage as soon as possible...I have attached...I have important documents in that..Please take this issue as important...Kindly reply me with positive note.
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