[Resolved]  Air India Express — Damaged Bag. Lost baggage. Delayed flight cost me a days salary loss.

1. On 20th December 2014 - I flew AI301 from Sydney to Delhi. When I arrived in Delhi, I found my bag damaged. It wouldn't stay upright and became useless. I had to buy a bag to carry clothes in. It cost me 8300 INR. I had written to Air India over several pages via online but haven't received a response. 2. On the 1st of Jan 2015 - I flew from Varnarsi to Goa. Flight AI696 was scheduled to fly at 1125 hours. It was a connected flight from Mumbai. The AirIndia flight from Varnarsi got delayed and at bombay we were transferred by bus to the flight to Goa. On arrival at Goa, we found out that my baggage hasn't arrived. I had to stay without my stomach medication and oral hygiene and sanitary items. On 2nd I had to buy oral and sanitary products in Goa but I couldn't get stomach medicine. As a result I got sick and vomited a lot on 2nd and then couldn't eat food the whole day and nite of 2nd Jan 3. On 8th Jan 2015, flight AI866 was supposed to depart Bombay at 0900. Due to engineering it did not take the trip. Later they said that at 0700 they had known of the fault in plane. They should have arranged another flight because there were some o[censored]s who had connecting flights. Mine was due to depart at 1300 from Delhi to Melbourne. Flight AI302. I got delayed from Mumbai. Thus missed the AI302. As a result I had to stay one more night. This caused me loss in one days work and salary. I was scheduled to arrive in Auckland on 9th and start work on 10th. That couldn't be done due to Air India's negligence and delay in the beginning at Mumbai. I require Air India to take responsibility and compensate for the inconvenience and loss of salary plus damaged baggage. I require response on email : [protected]@yahoo.co.nz My name is Irene Lata Lal Phone [protected]