Air India — food and services in flight | |
I have booked ticket for ahmedabad to new york and back vide ticket no.-y11de. Journey dates are 24/01/2018 and return on 26/02/2018. I have selected “ pure vegetarian jain food “ and the same is confirmed by you-air india. It is my experience during my previous flight for same destination on 25/09/2017 and return on 22/10/2017 that selected and confirmed food means pure vegetarian jain food was not served by the flight crew to me. They served me non jain food which contains underground produces like onion, garlic, potatoes, carrots etc. They couldn’t arrange jain food for me even though was it selected in advance by me at the time of ticket booking and confirmed by you. I hope i will not have to face same situation during my upcoming flight. Pl. Do needful so that i can have my selected food in the flights. Also, basic amenities in flight like pushback of seats, entertainment gadgets are not in working conditions. Further, flight crews do not serve in customer friendly way to provide drinking water, cold drinks, tea, coffee, juice, light refreshments etc. On demand. Was this information helpful? | |
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